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Security Policy

Online Security Information:

Questa Credit Union is very concerned about your personal information staying secure.  When you log on to the online teller your information is protected in the following ways by our online banking provider Home CU:

  • Home CU uses Secure Sockets Layer (SSL) encryption and digital certificate server authentication.
  • Digital certificates are third party issued to assure certification and authentication of their web servers.
  • One-way encrypted password authentication ensures only authorized users can access the home banking systems.
  • Member passwords cannot be retrieved by the credit union or Home CU Personnel.

Questa Credit Union NEVER requests your personal account information through email, phone call or text message.  If you receive calls or emails asking to verify your information never give out any of your information.  You should report any calls of this nature to the Federal Trade Commission, their address is www.ftc.gov.

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